Frequently Asked Questions
Everything you need to know about our supportive fashion essentials.
How do I find my perfect fit?
We recommend checking our detailed size guide located on each product page. Our garments are designed for supportive comfort, so if you are between sizes, we suggest sizing up for the best experience.
What is your shipping policy?
We offer standard and expedited shipping worldwide. Orders are typically processed within 1-2 business days, and shipping times vary between 3-7 business days depending on your location.
Can I return or exchange an item?
Yes, we accept returns and exchanges on unworn items with original tags and hygiene liners intact within 30 days of purchase. Please visit our Returns Portal to start the process.
What materials do you use in your products?
The Pelvic People prioritizes skin-safe, breathable fabrics. Most of our collection is crafted from high-quality OEKO-TEX certified cotton blends and moisture-wicking recycled nylons.
How should I care for my garments?
To maintain the elasticity and integrity of your items, we recommend machine washing in cold water on a gentle cycle and laying flat to dry. Avoid bleach and fabric softeners.
Do you offer discreet packaging?
Absolutely. All orders from The Pelvic People are shipped in plain, unbranded mailers to ensure your privacy from doorstep to delivery.